Suddenly your habits of meeting people, citizens, teams has to move online. Are you prepared for it? Of course there are the first hurdles to take that are more of a technical issue: choose an online program, get everyone on board and the hardware to support it. Than there is the management of the online experience of the technical tools and how to have a real meeting experience that goes beyond the screen. There enters the superpower of your meeting facilitator: a person dedicated to organise the content of your meeting, to work on the dynamics, keep the time etc and the good spirit. The role of the (human) moderator in online meetings is a crucial element to activate collective intelligence. Some of my recent experiences acknowledge this, and also I learned that: - preparation is crucial x2; - find some 'coffee-break' moments in the online meeting to relax; - time the online meeting down to max 2 x 25 minute chunks, because after that it becomes very tiresome; - be g...